Shipping Policy
Shipping Policy
Last updated: 15-08-2025
At Suparv, we are committed to delivering your products securely and efficiently. Please review our Shipping Policy to understand how we manage the shipment and delivery of your orders.
Order Processing Time
Orders are processed within 1–2 business days (excluding public holidays).
Orders placed after 8:00 AM will be processed on the next business day.
Once dispatched, a tracking link will be shared via email or WhatsApp through Shiprocket or Nimbus.
Shipping Charges (Per Order)
Shipping charges are calculated based on the total weight of your order and delivery location:
For Orders Up to 500gms:
Within Maharashtra: ₹100
Outside Maharashtra (excluding Jammu & Kashmir and Northeast States): ₹100
Jammu & Kashmir and Northeast States: ₹135
For Orders Above 500gms:
Within Maharashtra: ₹125
Outside Maharashtra (excluding Jammu & Kashmir and Northeast States): ₹150
Jammu & Kashmir and Northeast States: ₹175
Note: Flat shipping rates are applied per order, not per individual product. We encourage customers to consolidate multiple items into a single order to optimize shipping costs.
Delivery Timelines
The estimated delivery date will be available through the Shiprocket or Nimbus tracking link provided at dispatch.
General delivery timelines are as follows:
Standard Locations: 8–10 business days
Remote or Rural Areas (including Jammu & Kashmir and Northeast States): 10–12 business days
Please note: Delivery timelines are estimates and may vary based on location, courier operations, weather conditions, and regional holidays.
Courier Partners
We use aggregators like Shiprocket and Nimbus for shipping, which allow us to select the fastest and most reliable courier options available at the time of booking.
Currently, we are shipping with:
Ekart, Bluedart, Delhivery, Xpressbees, Shree Maruti, DTDC, and others based on availability and serviceability.
Delivery Attempts and Re-shipping
Our courier partners will make up to three delivery attempts.
If the package is returned due to non-acceptance, incorrect address, or unavailability, re-shipping charges will be applicable for re-dispatch.
Incorrect Address Policy
Customers are responsible for providing accurate and complete shipping information.
In cases where orders are undelivered due to incorrect or incomplete address details, re-delivery will only be arranged after the customer bears the additional shipping costs.
Need Assistance?
For any questions regarding your order, shipping status, or delivery support, please contact us:
📧 Email: support@thesuparv.com
📱 WhatsApp: +91 72767 91537